April 3rd, 2025 marks an exciting milestone—we’re thrilled to officially announce the launch of Support Oasis, a powerful, affordable help desk solution designed specifically for businesses tired of juggling multiple overpriced tools.
Why We Built Support Oasis
Like many of you, we’ve experienced firsthand the frustration of managing customer support through expensive, separate platforms. Tools like Zendesk for ticketing and PagerDuty for escalations and scheduling are excellent at what they do, but combined, they come with a hefty price tag and complexity that’s hard to justify for growing businesses.
We knew there had to be a better way, so we created it ourselves.
One Tool to Rule Them All
Support Oasis combines email-based ticketing, seamless on-call scheduling, and robust escalation capabilities into a single, intuitive platform. Our mission is straightforward: make customer support simpler, quicker to set up, and significantly less expensive.
Here’s why Support Oasis is the ultimate Zendesk alternative:
- All-in-One Simplicity: Stop managing multiple logins and paying separate bills. With Support Oasis, ticketing and escalation management coexist effortlessly.
- Affordable Pricing: At only $7 per agent per month (or $5 if paid annually), Support Oasis costs a fraction of Zendesk and PagerDuty, typically saving teams hundreds or even thousands each year.
- Setup in Minutes: Our intuitive interface and straightforward onboarding mean you can go live the same day, not weeks later.
Who Is Support Oasis For?
Support Oasis is ideal for small to medium-sized businesses, startups, managed service providers (MSPs), and agencies. If you’ve been wishing for a straightforward, affordable help desk solution that combines the best of Zendesk and PagerDuty into one tool, Support Oasis is exactly what you need.
Start Your Free Trial Today
To celebrate our launch, we’re offering a 2-week free trial, no credit card required. Get hands-on experience with our platform, set up your first team schedule, handle your first tickets, and see firsthand how simplicity transforms support.
A Quirky Tale Behind the Scenes
Fun fact: While brainstorming names, “Support Oasis” originally competed with “Ticket Ninja,” “ZenDeskiller,” and “PagerDutyFree.” Luckily, clearer heads prevailed (though “ZenDeskiller” almost made the cut!).
Join the Revolution in Affordable Help Desk Software
Are you ready to simplify your customer support operations, save money, and reduce stress? Sign up now for your risk-free trial, and discover why Support Oasis is the Zendesk alternative your business has been waiting for.