Autonomous Customer Support

An AI Agent that actually understands your business

Resolve requests instantly with an AI that connects to your systems, knows your customers, and replies with accuracy that feels human.

AI Agent resolving a ticket with source citations
Why AI Agent

AI that feels like it’s part of your team

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Understands your world

Trained on your help center, CRM, and past conversations to answer like your best agent.

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Instant, accurate replies

Responds in seconds with source citations and consistent tone across every channel.

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Built for trust

You stay in control with policies, approvals, and a full audit trail of every action.

Connected to your data

Answers that understand your business

The Agent reads your help center, orders, subscriptions, and policies to draft the right reply in seconds with sources attached.

AI Agent reply with linked sources from help center and CRM
Actions, not macros

Resolve with real account updates

Handle refunds, order edits, tracking updates, and address changes. Every action is logged to your CRM for full visibility.

Action panel showing refund, edit order, and tracking options
Smart triage

Classifies and routes instantly

The Agent detects intent and urgency, flags sensitive issues, and assigns to the right queue so nothing slips.

Queue view with intent labels, urgency badges, and sensitive flags
Full control

Approvals, thresholds, and audit trail

Set confidence thresholds and approvals, cap autonomous sends, and review a complete log of every AI decision.

Approval workflow with confidence score and decision log

Start your free 14-day trial

Get set up in minutes. No credit card required.

AI Agent FAQ