This is Support Oasis.
We’re on a mission to simplify customer support for lean teams, so businesses can create calm, helpful customer experiences without enterprise complexity.
Customer support matters because we’re all customers. We believe life is better when everyday interactions are frictionless, transparent, and human even when AI is involved.
Our mission
Make modern support accessible to every business without the “enterprise tax,” the maze of add-ons, or months of setup.
Support Oasis brings structure to email, chat, and escalations, and helps teams respond faster while staying accountable.
What we believe
- Simple wins: software should reduce steps, not add them.
- AI should be grounded: suggestions must reflect your business not generic guesses.
- Humans stay in control: your team owns the tone, decisions, and outcomes.
- Honest pricing: customers should understand what they’re paying for.
We’re starting to build our team
Support Oasis is early in its journey, and we’re beginning to thoughtfully build a small, high-ownership team. We care deeply about craftsmanship, customer empathy, and creating simple systems that scale.
We’ll be posting roles here as they open up—check back soon if you’re interested in building with us.
Where we work
Support Oasis is a fully remote company, with team members based in the United States and India. We’re built to collaborate across time zones while staying closely connected to our customers.