Ticketing system for fast,
organized support
Statuses, priorities, custom fields, and SLA-aware queues—without the bloat.
A workspace for every support need
Make it easy for customers and employees to access support on any channel and tailor every interaction with detailed profiles.
Help agents focus on what matters with a unified view for context and collaboration—resolve faster with automations and built-in AI.
Scale with no-code tools and integrations that standardize and customize your workflows—saving hours each week.
Smart drafts, instant summaries, and guided next steps
The AI Copilot writes helpful draft replies, summarizes conversations, and recommends next actions. It saves agents time while keeping them fully in control.
Up and running in hours, not weeks
Import teams, define statuses and priorities, and start answering tickets the same day. No consultants—just a clean workspace that feels familiar.
Work together in a shared inbox
Agents, managers, and AI Copilot collaborate in real time. Assign tickets, leave internal notes, and resolve conversations together without switching tabs.
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