Izabela Ersahin
Founder & CEO, Bebemoss
"We needed something our team could actually run. It connected to our docs, started producing solid drafts, and didn't require a consultant. Costs dropped and response times did too."
Help desk software
AI-First Help Desk Software for Modern Support Teams
Resolve tickets faster with AI Copilot, automations, and a shared inbox built to keep support simple.
A cleaner option than legacy help desk suites.
No credit card requiredCancel anytimeSetup in hours, not weeks
AI Copilot - Draft replies and summarize threads
AI Agent - Resolve repetitive tickets automatically
Shared Inbox - Email and chat in one workspace
Trusted by
Trusted by fast-growing support teams
What teams say after switching
Support leaders move when they want a faster support operation without the cost and complexity of a bulky suite.
Mark Gillenwalters
Director of Operations, Death Wish Coffee
"We moved off a bulky suite and haven't looked back. Everything lands in one place, the routine stuff gets handled, and my team only jumps in when judgment's needed. Cheaper, simpler, less stress."
Core features
Everything modern support teams need in one system
Run AI-assisted support without stacking extra tools, manual routing rules, or slow onboarding on top of your queue.
AI Copilot
Draft replies, summarize long threads, and guide agents with faster next steps pulled from real support context.
AI Agent Automation
Resolve repetitive requests automatically with guardrails, approvals, and smarter handoffs to human agents.
Shared Inbox
Keep email, chat, assignments, internal notes, and priorities in one clean workspace built for support teams.
Omnichannel Support
Run support across email and live chat today with voice, SMS, and WhatsApp expansion paths already reflected in the product.
Faster Setup
Get started quickly without a long implementation project or heavy workflow maintenance just to go live.
Visibility and Control
Track queue health, team performance, AI impact, and operational risk without stitching together separate tools.
Simple pricing
Transparent pricing that scales with your support team
A modern help desk should not require enterprise setup cycles, layered add-ons, or bloated admin workflows.
Annual seat price
$5
Annual plans start at $5 per seat monthly with simpler packaging for growing support teams.
AI auto-resolution usage
$0.50
Use AI where it saves time most and keep pricing straightforward instead of paying for bundle bloat.
Typical setup window
Hours
Teams can connect channels, configure workflows, and start moving quickly without long rollout cycles.
Annual plans from $5 per seat with AI built in
Keep rollout simple, keep pricing predictable, and keep support performance high as ticket volume grows.
FAQs
Common questions before teams start a trial
Clear answers on rollout, migration, AI reliability, and pricing.
How fast can we launch Support Oasis?
Most teams connect channels, import key data, and start handling live support quickly without a heavy implementation project.
Can we migrate from our current tool without disruption?
Yes. Support Oasis is designed for guided migration and staged rollout so teams can switch without disrupting live support.
How does AI automation stay reliable?
You can define rules, review automated actions, and route edge cases to agents so AI handles repetitive work while humans keep control.
Is pricing transparent as we grow?
Yes. Plans are structured to stay predictable, so teams can scale seats and automation usage without surprise bundle costs.