Customer support that knows your Shopify orders
Pull live orders, issue refunds, and create replacement orders inside the ticket. AI Agent runs routine status and refund flows. Your team handles judgment calls.
Native ecommerce workflow with AI on every plan
View line items, fulfillment, and customer history without tab switching. Refund or replace from the ticket itself.
Where-is-my-order, in-policy refunds, and tracking lookups handled autonomously with full audit logs.
$0.50 per AI auto-resolution, only when AI fully resolves a ticket. No volume-tier ladder.
See the order, the customer, and the history at once
Every ticket pulls the relevant order, customer, and previous tickets. AI uses the same context to draft on-policy replies. You can issue refunds or trigger replacements with one click.
One person can run support for a busy store
AI Agent resolves the bulk of order status questions, processes in-policy refunds, and creates replacement orders. The human handles the tickets that genuinely need judgment, with a clean summary already in hand.
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