Izabela Ersahin
Founder & CEO, Bebemoss
"We needed something our team could actually run. It connected to our docs, started producing solid drafts, and didn't require a consultant. Costs dropped and response times did too."
Intercom alternative
An Intercom alternative without the seat tax
Chat, tickets, and AI assistance in one support workspace. Same coverage, half the spend, no AI add-on bill.
Everything support teams want from Intercom, without the extra overhead.
No credit card requiredCancel anytimeSetup in hours, not weeks
Unified inbox - Chat and tickets in one queue
AI included - Copilot and AI Agent on every paid plan
Cleaner spend - Per-seat plans plus $0.50 per AI resolution
Trusted by
SaaS teams switch from Intercom to lower cost and simpler ops
What support teams get instead of Intercom sprawl
Lower spend on day one, plus a cleaner handoff between chat, tickets, AI assistance, and queue management.
Mark Gillenwalters
Director of Operations, Death Wish Coffee
"We moved off a bulky suite and haven't looked back. Everything lands in one place, the routine stuff gets handled, and my team only jumps in when judgment's needed. Cheaper, simpler, less stress."
How much would you save by switching from Intercom?
Run your own numbers. Estimates use public list pricing for the comparison.
Move the slider to match your team size.
Include email, chat, and voice tickets.
Most teams reach 50 to 70 percent within the first quarter.
Comparison uses Intercom list pricing. Advanced plan list price plus Fin AI per-resolution usage.
Estimated monthly savings
$1,284
That is $15,408 per year, or about 65% lower spend.
Support Oasis Growth
8 seats x $12 + 1,200 AI x $0.50
$696/mo
Intercom
8 seats x $99 + 1,200 AI x $0.99
$1,980/mo
Numbers are estimates based on public pricing. Your actual cost depends on plan and usage.
Core features
Support workflows built for teams tired of Intercom sprawl
Combine chat, ticketing, and AI assistance in one support workspace instead of across separate surfaces, seats, and modules.
AI Copilot
Assist both live chat and ticket replies with faster drafts, summaries, and next-step suggestions inside one support workflow.
AI Agent Automation
Resolve repetitive conversations automatically before they inflate team workload or create more manual handoffs for agents.
Shared Inbox
Bring chat and ticket queues together with ownership, notes, and context so agents are not bouncing between disconnected views.
Omnichannel Support
Support customers across chat and email from one unified workspace instead of layering separate support products together.
Faster Setup
Launch quickly without rebuilding your support operation around multiple Intercom modules and seat decisions.
Visibility and Control
Track response times, handoffs, queue load, and AI impact without product sprawl making reporting harder than it should be.
Pricing comparison
Avoid seat sprawl and keep support costs predictable
Support Oasis combines chat, ticketing, and AI support workflows without the seat sprawl or product sprawl.
Annual seat price
$5
Annual plans start at $5 per seat monthly, giving SaaS support teams a cleaner base cost as they grow coverage.
AI auto-resolution usage
$0.50
Use AI where it reduces repetitive chat and ticket volume most instead of paying for broader seat or module expansion.
Typical setup window
Hours
Launch quickly without stitching together separate support surfaces or rebuilding your process around product sprawl.
One support workspace instead of a stack of paid modules
Reduce seat sprawl, keep AI built in, and give finance a model that scales more cleanly than the typical Intercom setup.
FAQs
Questions teams ask before switching from Intercom
Most concerns come down to chat coverage, AI quality, migration effort, and whether a cleaner stack can still scale.
Can we manage chat and tickets together in Support Oasis?
Yes. Support Oasis is designed to keep chat and ticket workflows in one workspace so agents are not switching between disconnected tools.
Do we need separate products for AI and ticketing?
No. AI Copilot, automation, ticketing, and shared inbox workflows are designed to work together in one product experience.
How does Support Oasis help reduce seat sprawl?
It keeps the support workflow concentrated in one system, which makes it easier to avoid adding more products and paid surfaces as the team grows.
Will migration from Intercom disrupt live support?
It does not have to. Teams can migrate in phases and stand up core workflows quickly so live support keeps moving during transition.