Izabela Ersahin
Founder & CEO, Bebemoss
"We needed something our team could actually run. It connected to our docs, started producing solid drafts, and didn't require a consultant. Costs dropped and response times did too."
Zendesk alternative
Cut your Zendesk bill in half. Keep the AI.
Support Oasis runs the same email, chat, and voice workflows you rely on, with AI Copilot and AI Agent included on every paid plan.
Everything support teams want from Zendesk, without the extra overhead.
No credit card requiredCancel anytimeSetup in hours, not weeks
Half the cost - Most teams cut spend by 50% on switch
AI included - Copilot and AI Agent on every plan
Live in hours - Connect channels and import users the same day
Trusted by
Teams switch from Zendesk to cut cost and admin
What former Zendesk teams notice first
Lower spend on day one, faster rollout, and a support stack the team can actually run without a dedicated admin.
Mark Gillenwalters
Director of Operations, Death Wish Coffee
"We moved off a bulky suite and haven't looked back. Everything lands in one place, the routine stuff gets handled, and my team only jumps in when judgment's needed. Cheaper, simpler, less stress."
How much would you save by switching from Zendesk?
Run your own numbers. Estimates use public list pricing for the comparison.
Move the slider to match your team size.
Include email, chat, and voice tickets.
Most teams reach 50 to 70 percent within the first quarter.
Comparison uses Zendesk list pricing. Suite Professional list price plus typical AI add-on usage.
Estimated monthly savings
$2,024
That is $24,288 per year, or about 74% lower spend.
Support Oasis Growth
8 seats x $12 + 1,200 AI x $0.50
$696/mo
Zendesk
8 seats x $115 + 1,200 AI x $1.50
$2,720/mo
Numbers are estimates based on public pricing. Your actual cost depends on plan and usage.
Core features
Everything Zendesk teams want, without the admin drag
Support Oasis keeps the workflow coverage support teams expect while removing enterprise-style setup complexity and pricing overhead.
AI Copilot
Draft replies, summarize tickets, and guide agents with next steps without requiring extra AI add-ons on top of your core stack.
AI Agent Automation
Automate repetitive ticket categories without building a maze of triggers, macros, and admin-heavy workflow maintenance.
Shared Inbox
Keep tickets, ownership, internal notes, and priorities clear in one cleaner workspace that is easier for agents to navigate.
Omnichannel Support
Handle email and live chat from one support workflow instead of stitching together a more fragmented support stack.
Faster Setup
Replace bulky rollout cycles with a launch plan your support team can own without long configuration projects.
Visibility and Control
Track queue health, SLA risk, and team performance without leaning on reporting workflows that slow admins down.
Pricing comparison
Lower the cost and complexity of switching from Zendesk
Support Oasis gives teams the workflow coverage they expect from Zendesk with cleaner setup and clearer pricing.
Annual seat price
$5
Annual plans start at $5 per seat monthly, giving growing teams a much simpler cost base than a typical Zendesk rollout.
AI auto-resolution usage
$0.50
Add automation where it pays off instead of upgrading into broader packaging just to unlock more workflow coverage.
Typical setup window
Hours
Teams can configure queues, workflows, and AI faster without carrying the same amount of rollout overhead.
A clearer pricing story than Zendesk
Pay for the support workflows your team actually uses, not for layers of packaging, admin overhead, and enterprise-style complexity.
FAQs
Questions teams ask before moving off Zendesk
The usual concerns are migration risk, workflow coverage, and whether the cheaper option is actually easier to run.
How hard is it to move from Zendesk?
Most teams can migrate in stages. Support Oasis is designed to help you bring over core workflows and go live without a disruptive cutover.
Can we still handle macros, routing, and assignments?
Yes. Support Oasis covers the core support workflow needs teams rely on every day, while keeping the setup model easier to manage.
Do we still get AI without buying extra layers?
Yes. Copilot and automation are built into the product experience so AI support workflows do not require a separate add-on strategy.
How does pricing compare as we scale?
The model stays easier to explain internally: lower seat costs, clearer automation pricing, and less bundle sprawl as the team grows.